Get the FAQs

Find the answers to the most common and frequent questions about our services in the FAQs list appearing right below.

Your question is NOT on our list? Contact our Customer Service department @ 1.888.40MANIA (62642) or click on LIVE CHAT and get immediate assistance around the clock.

Where is Betmania located?

Betmania is located in the beautiful Costa Rica.

What is the minimum age to use your services?

To register and use our services you must be 18 years old or more.

How to open my Betmania account?

Within a few minutes, our courteous operators will happily guide you through the process of opening a Betmania sports betting account over the phone if you call 1-888-406-2642, our toll free number. You may also register it online. Choose the password you’d like to use, we will give you the account pin.

What is the minimum amount required to open an account?

No minimum for the online registration and a $25 (or currency equivalent) minimum over the phone.

What if I forgot my username and password?

We will gladly help you out, via email at cs@betmania.ag or calling our toll free number 1-888-406-2642.

How to fund my Betmania account?

The many different methods Betmania offers are easy, quick and safe. Our cashier section offers a complete list with detailed information on how to transfer funds in and out of your account.

What are the currencies can I use with my Betmania account?

Betmania accepts US Dollars.

Is my personal information secure?

Betmania ensures its clients the integrity, security and complete confidentiality of every single transaction and client’s personal data by taking advantage of the most advanced security technology.

Betmania’s Account Security: for a period of at least 90 days, we keeps records for every single transaction and wager you make. Please request information by writing to cs@betmania.ag.

Betmania’s Member Information: All the information we collect aims toward providing a good service to our members. This is why we safeguard accurate and complete personal information which won’t be used without your consent. Personal information including addresses, email and phone numbers, will never be traded or sold.

Are there any restrictions to use Betmania Sportsbook for online gambling?

The Government of Costa Rica licensed Betmania to operate accepting wagers over the internet and phone. Since we cannot advice on the legality to gamble online in your jurisdiction, you should consult your local government authorities or a qualified attorney.

Bad or reversed lines will result in a “No Action” wager, crediting back the clients account accordingly. Management will try to contact the client via email prior to the game. In case there is no filed email or if it is no longer valid, the account will be blocked pulling the password until the client gets in touch with us. In case of a more urgent case, management will try to reach our members via telephone.

Management won’t accept any attempt to take advantage of an obvious error or past post on any action.

Does Betmania report my winnings for tax purposes?

Betmania keeps a complete confidentiality on every transaction and account details. It is within the client’s judgment to report winnings or losses to the tax authorities in your jurisdiction.

What should I do if I have any difficulty with my betting account?

Our member services personnel will be very glad to hear from you and solve any difficulty or questions you might have. Please contact us via email at cs@betmania.ag or call 1-888-406-2642 toll free.

The many different methods Betmania offers are easy, quick and safe. Our cashier section offers a complete list with detailed information on how to transfer funds in and out of your account.

What are the currencies can I use with my Betmania account?

Betmania accepts US Dollars.