General Rules

1. All services provided by Betmania are intended for recreational players, and we reserve the right to refuse, limit or close any customer account if it’s found not to be a recreational player.
2. Betmania allows only one (1) account per person, per house hold, per IP address and shared computer environment such as public library.
3. You must be at least 18 years of age or older and of legal age in your jurisdiction to use our services.
4. Customers contacting our representatives will be asked to identify themselves providing their registered user and password credentials.
5. All customer claims must be brought to management's attention no later than (1) one week from the day the bet in question was placed. No claims will be honored after this period.
6. Claim resolution will normally be achieved within 24 hours of having received the complaint.
7. Generally, postponed and/or rescheduled sporting events will constitute a No Action Bet, and money will be credited back to the account once the game has been officially postponed. Certain sports have exceptions such as Soccer, Tennis and Golf matchups where wagers may be valid for 24 to 48 hours. See our sports rules for more information.
8. All bets must be placed and accepted before the start of the event wagered upon. Any bet placed after the event has started will be void unless approved by a manager.
9. Betmania's management reserves the right to refuse or limit the maximum amount allowed on any bet prior to acceptance of such bet. Members are not permitted to open multiple accounts either in their name or someone else’s in order to circumvent the limits imposed by our wagering staff. If multiple accounts are used all bets will be void and profits will be reversed.
10. All horse wagers must be placed two (2) minutes prior to the start of the race.
11. Betmania reserves the right to suspend any of its products at any time. When a product is suspended any wagers entered will be rejected. Betmania also reserves the right to cease wagering on any of its products indefinitely any time without notice.
12. In the case of an obvious error on the posted line, scheduled time, or maximum wager, all wagers will be deemed “no action", and funds will be credited accordingly. No player will ever benefit from wagering on a clear error in our lines, scheduled times or maximum wager limits.
13. When wagering on half-time lines, the over-time period(s) are included as a part of the second half.
14. All minimums, maximums, and betting payout prices are subject to change without prior written notice.
15. Maximum betting payout for any parlay is $100,000 and maximum combined daily winnings for any account is also $100,000.
16. It is prohibited to parlay the same team with both the point spread and the money line. Multiple bets including parlays, teasers and if bets or reverses are not accepted where the outcome of one part of the bet contributes to the outcome of another; as these are considered correlated plays. It is also prohibited to parlay, tease, or play if bets with spread and total of any game where the full game spread is approximately 1/3 of the total for the full game.
17. Free Plays can only be used on major sports and cannot be used on prop bets. Free Plays can ONLY be used in the following wager types: Straight wagers, parlays up to 3 teams and 2 team teasers and money line odds must be between +/-200, Betmania reserves the right to adjust all betting payouts or void any wager according to these parameters. Buying points is not allowed in free plays.
18. In the event funds are credited to a customer's account in error, it is incumbent upon the customer to notify Betmania of aforesaid error without delay. For accounts with negative balances, Betmania reserves the right to cancel any pending plays, whether placed with funds resulting from the error or not.
19. No credit will be offered to any customer by any employee of Betmania, all wagers accepted must be supported by sufficient available funds in the customer’s account. We reserve the right to void any wager which may have inadvertently been accepted when funds were not available to cover the bet.
20. All winnings will be credited to the customer’s account. Any winnings credited to an account in error are not available for use, and Betmania reserves the right to void any transactions involving such funds, either at the time or retrospectively.
21. Betmania reserves the right to close any account or group of accounts if they are suspected of fraud and or abuse of our bonuses program. In the event an account or group of accounts are found within the Betmania system, where the customers have conspired to fraudulently or maliciously manipulate our line offerings to guarantee themselves profits regardless of the outcome of the events, Betmania reserves the right to cancel any or all wagers and profits derived from such fraudulent activity as well as terminate the accounts in question permanently.
22. Betmania is a recreational sportsbook. Steamers and/or originators are not accepted. If an account happens to fall under any of those 2 categories (steamers and/or originators), management has the right to revoke free plays, cash bonuses and/or winnings and to limit and/or close the account.
23. Betmania defines “Playing Steam or Chasing Steam” as follows: Deliberately wagering on a line that is moving across several betting offices before it has been moved at our establishment with the purpose of gaining an advantage, this is also typically known as playing moves.
24. Betmania reserves the right to suspend any account based on abusive behavior from the customer towards any staff member of Betmania. The account may be re-opened after a warning has been issued to the client, however if such abusive behavior continues management reserves the right to terminate the account permanently.
25. House Rules will supersede at all times any verbal or written offering of any staff member of Betmania

Wagering Over the Phone

1. When calling Betmania the customer must give their personal account number and their password before placing a bet or gaining access to their account information.
2. All conversations will be recorded in case they are needed in the future to settle any discrepancies over the information relayed or accepted during a phone call. The recording will be played to settle any disputes and after reviewing the recording the wagers will be adjusted accordingly.
3. When receiving the final read back on a phone call from the customer service representative, it is up to the customer to listen carefully and verify that the wager(s) was read back correctly.
4. Once the customer has confirmed the read back all bets will be confirmed. After accepting the read back, the only way that a wager will be cancelled is if the customer places a wager on the opposite side of the original wager.
5. If a dollar amount has been placed on a bet and the phone call is disconnected or lost, it is up to the customer to call back. The customer will have to call back before post time to assure that the wager was accepted and placed correctly.
6. $25.00 dollars is the minimum amount of any wager accepted on sporting events at Betmania.
7. All actions will be carried out and completed if the correct username and password is provided.

Wagering Over the Internet

1. The customers must log in by using their personal account number and password before they may wager or access their account information.
2. It is the customer's responsibility to keep their password secure. All wagers placed in the account will be binding. Any unauthorized use of an account is the sole responsibility of the account holder and Betmania cannot be held liable.
3. It is the customer's responsibility to review the wagers before submitting them, and before logging out to make sure all bets were placed correctly. All wagers placed over the internet are final, and cannot be changed or deleted.
4. Minimum wager on sporting events is ($5.00) dollars.

Horse Wagering

Betmania offers daily horse racing betting on various tracks around the world, you may call our betting line to place your bets or if you prefer you may access our online racebook.

All horse wagers will follow the rules detailed here:

1. A time stamp will be placed on all horse bets and bets must be placed 2 minutes prior to the start of the race.
2. Bets will not be accepted after post time. In the event the race starts before the advertised post time and for that reason the customers are able to place bets after the race has started all bets are void.
3. Betmania will not be liable for bets that were unsuccessfully entered before post time. We recommend that our clients check their pending wagers before login out of their accounts to ensure the wagers were placed correctly.
4. All bets are final once they have been confirmed and submitted.
5. We reserve the right, at our discretion, to change, modify, add, or remove customers from our Horse Rebate Program at any time.

1. Bonuses at Betmania are all subject to the following rules and regulations. Promotions are restricted to one per deposit, per person, account, household, email, telephone number; same payment account (e.g. Moneybookers, Neteller, etc.) and shared computer such as school, public library or workplace, with no exceptions that will be made to this rule.
2. If a member has numerous accounts, all promotional bonuses or credits achieved and winnings produced from the account will be worthless and void and will be subtracted from the account.
3. All promotional contributions are planned for recreational players only, Betmania reserves the right to award, refute or reverse any promotional contribution to any customer at any time if it is determined that the customer is not eligible to take part in such promotion or was found to have mistreated our bonus and promotion program.  Management reserves the right to refute or retract this promotion at any time to any customer regardless of the situation.
4. Management reserves the right to refute or retract any bonus at any time to any customer it believes is not eligible to receive such promotions.
5. Any customer found to be playing steam moves or who is found to be part of a gambling organization as well as those who misuse our bonus and promotions program will have all promotions cancelled and all winnings from them will be annulled and worthless.
6. The bonuses are only offered on new money, if a member has recently withdrawn funds from his account, the client will be required to make up the total amount of the payout in deposits before being eligible for a bonus. This is bonuses are not abused as described earlier.
7. Customers who have recently taken a payout from any of our sister sites and have not since made up the payout amount in deposits will not be eligible for a bonus with another sportsbook within the family to include Betmania.
8. In order to qualify for a bonus the player must be in a lifetime net loss position over the career of their playing times at the sportsbook in question. A client whose account is in a lifetime positive position will not be eligible for re-load bonuses.
9. Bonuses are not credited routinely and the client must contact Customer Service directly upon having made the deposit in order to convert any bonuses or upgrades.
10. Once a bonus has been recognized it cannot be sacrificed by the customer and all terms and conditions stemming from it must be accomplished before any withdrawal can be administered.
11. For rollover determinations the lesser amount between the risk and the win on each eligible wager is the one that is measured.
12. Bets placed with a free play do not count towards any of the rollover.
13. The term "rollover" merely means you must wager the quantified amount at least that many times before requesting a payout.  For cash bonus purposes, if you deposit $100 and receive a 10% Re-Up Cash Bonus with a 3 times rollover prerequisite, you would only need an amount of $330 ($110 of the deposit plus the cash bonus x 3) at a minimum in action prior to wishing for a payout. For free play bonus purposes, if you deposit $100 and receive a 10% Re-UpFree Play  Bonus with a 3 times rollover prerequisite, you would need to roll $100 +  free play winnings a total of 3 times prior to requesting a payout.  Once you have acknowledged a bonus, you cannot request a payout before the rollover obligation is satisfied.
14. Rollover calculations start from the moment the first wager is placed after a deposit has been made unless otherwise specified in the bonus terms and conditions.
15. Rollover calculations do not include any pending wagers, only wagers that are settled and have a status of win or loss are tallied in the rollover report.
16. Wagers that result in a termination due to postponed events or the wager resulting in a push or no action do not count towards the rollover.
17. In the event that a Free Play wager results in a annulment or no action the customer must contact our wagering department by calling in or email in order to discuss the amount risked and have it be refunded to the client's free play balance and permitted to be wagered at a later time.
18. In the event that a customer funds his account while still having a balance from a previous deposit where a bonus was bestowed, the client must then finish all rollover and holding periods that is required by each of these deposits before a withdrawal can be handled.
19. Any customer who is bestowed a promotion including no deposit promotions, contest winnings from affiliates or sponsor sites must comply with all terms and circumstances of such promotion before any withdrawal can be administered.
20. Promotions cannot be mutual with other contributions or promotions.
21. Restrictions apply on circled and limited games.
22. Betmania considers wagering on both sides of the game using any form of promotional money (free play or cash bonus) duplicitous conduct. This includes making bets of this nature with anyone of our affiliate sites, and any money won from playing both sides of the same game will be deducted along with any other promotional money endorsed to the customer and may result in annulment of the clients wagering account and accruing more penalties based on the offense.
23. Wagering on both sides of the same game for the sole determination of finishing a rollover obligation is absolutely forbidden and such wagers will not count towards the rollover and any winnings resulting from such activity will be overturned.
24. All promotional offerings and policies are solely at the discretion of Betmania and are subject to annulment or alteration without warning or prior notice.
25. Betmania reserves the right to remove the availability of any and all offers to any customer at any time.
26. These Bonus and Promotions rules will supplant any verbal or written offering of any employee of Betmania.
27. Transfers between accounts will not be eligible for bonuses.

Casino Bonus Rules

1. Casino rebates may be requested from the 1st to the 5th of every month, for the amount of 10% based on the previous month's net losses vs deposits made during that month, and comes with a 5x rollover required of winnings prior to withdrawal.
2. In the occasion that the client uses the bonus money or its winnings to place a bet on sports in the sportsbook section of the site, the amount of the bet cannot surpass 10 percent the amount of the original bankroll.

Bonus Elegibility

All of the bonuses and promotions given at Betmania are envisioned for recreational players and any customer who is believed to not to be a recreational player is not qualified for any bonuses or promotions of any kind at any time. A customer who resides outside of the Americas need to communicate with the support team to confirm if they are qualified to receive bonuses.

Betmania always reserves the right to refute or reverse any bonus and winnings resulting from such bonuses at any time if they believe a customer is not eligible for the bonuses or the promotions collected.

Free Play Rules and Regulations

Free Plays can only be used on any of the four major sports as long as the wager consists of point spreads and totals. Money lines are only allowed for Baseball and not for any of the other sports.

Free plays can only be used certain wagering types to include any of the following.

1. Straight wagers on side, totals
2. Parlays up to a maximum and never exceeding three teams
3. Teasers up to a maximum and never exceeding two teams
4. Money Lines must be between -200 and +200.
5. Free plays will be displayed in a different manner from the customers cash balance and can only be used to wager on sports. All rollover requirements must be accomplished in sports and it does not include casino or horse racing action that will count towards the rollover.

Free Play Restrictions:

1. Proposition bets or futures are not permissible
2. Controlled or restricted games cannot be parlayed or teased
3. Maximum wager limits recognized for each sporting event will apply when using a free play.
4. Free plays are limited to the winnings only. The free play amount exposed will not be refunded to the player when a free play wager results in a win for the client.
5. Maximum payout for any Free Play is $5000.
6. Free play funds cannot be used to bet Asian handicap lines in soccer.

Rollover Calculation:

The formula for the rollover calculation for free play bonuses at Betmania will be as follows:

1. Formula: The original deposit added to the transfer fees (when applicable) added to the Free Play winnings (when applicable) multiplied by the definite rollover requirement of the bonus
2. Significant Notice: Maximum winnings permissible from any free play wager are five thousand dollars and any amount won above this figure will be overturned. All rollover and hold periods must be accomplished before a withdrawal can be administered.

Cash Bonus Rules

One of the many options rewarded are cash bonuses that are bestowed as special offerings from time to time, and are prolonged for a restricted time to qualified clients.

Rollover requirements must be met in sports, casino or horses contingent on the specific bonus. As with all bonuses and promotions offered by Betmania all rollover and play through periods must be accomplished before any withdrawal can be administered.

Rollover Calculation:

The formula for the rollover calculation for cash bonuses will be as follows:

The original deposit added to the transfer fees (when applicable) plus the cash bonus multiplied by the specified rollover requirement of the bonus Casino Bonuses are non-cashable unless otherwise specified in the promotion.

By accessing www.betmania.ag, you agree to comply with the following terms and conditions, which are designed to ensure a secure and transparent environment for all users. Please read them carefully to understand your rights and obligations when using Betmania.ag.

I. Acceptance of Terms

By using Betmania.ag, you accept these Terms and Conditions. If you disagree, please refrain from using our website.

II. Eligibility

1. Age Limit
   To use our services, you must be at least 18 years old or the legal age of majority in your jurisdiction.

2. Restricted Countries
   Residents from the following countries cannot open an account or place bets. Ensure compliance with local laws before using our services: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antarctica, Antigua and Barbuda, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Benin, Bhutan, Bosnia and Herzegovina, Botswana, Brunei Darussalam, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Christmas Island, Cocos (Keeling) Islands, Comoros, Congo, Republic of (Brazzaville), Cook Islands, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Democratic Republic of the Congo (Kinshasa), Denmark, Djibouti, Dominica, East Timor (Timor-Leste), Egypt, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Falkland Islands, Faroe Islands, Fiji, Finland, France, French Guiana, French Polynesia, French Southern Territories, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Great Britain, Greece, Grenada, Guadeloupe, Guam, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See, Hungary, Iceland, India, Iran (Islamic Republic of), Iraq, Ireland, Israel, Italy, Ivory Coast (Cote d'Ivoire), Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Korea, Democratic People's Rep. (North Korea), Korea, Republic of (South Korea), Kosovo, Kuwait, Kyrgyzstan, Lao, People's Democratic Republic, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Rep. of, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Federal States of, Moldova, Republic of, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar, Burma, Namibia, Nauru, Nepal, Netherlands, Netherlands Antilles, New Caledonia, New Zealand, Niger, Nigeria, Niue, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestinian territories, Papua New Guinea, Pitcairn Island, Poland, Portugal, Qatar, Reunion Island, Romania, Russian Federation, Rwanda, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Samoa, San Marino, Sao Tome and Príncipe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Slovakia (Slovak Republic), Slovenia, Solomon Islands, Somalia, South Africa, South Sudan, Spain, Sri Lanka, Sudan, Suriname, Swaziland, Sweden, Switzerland, Syria, Syrian Arab Republic, Tajikistan, Tanzania, Tibet, Timor-Leste (East Timor), Togo, Tokelau, Tonga, Tunisia, Turkey, Turkmenistan, Turks and Caicos Islands, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uzbekistan, Vanuatu, Vatican City State (Holy See), Virgin Islands (British), Wallis and Futuna Islands, Western Sahara, Yemen, Zambia, Zimbabwe.

3. C.  Recreational Players Only
   Betmania.ag is intended for recreational players. Professional players are prohibited. If identified as a professional player, we reserve the right to:

   • Close your account immediately.

   • Nullify any bets placed.

   • Forfeit any bonuses, winnings, or promotions.

   Our services are for personal entertainment, ensuring a fair environment for all.

III. Your Account

1. Account Registration
   To access our services, you must register for an account.

2. Duplicate Accounts
   Creating multiple accounts is forbidden. Each user may maintain only one account. Duplicate accounts will be closed, and bets voided. Bonuses, winnings, or promotions from duplicate accounts will be forfeited. Contact customer support if you believe your account has been duplicated by mistake.

3. Account Currency
   All accounts are managed in US Dollars (USD). Transactions such as deposits, withdrawals, and bets will be processed in USD. If using a different currency, be mindful of any applicable exchange rates or fees.

4. Account Security
   You are responsible for keeping your account information confidential. You agree to:

• Immediately inform Bemania of any unauthorized use or security breach.

• Log out at the end of each session.

Betmania is not responsible for any loss or damage caused by your failure to comply.

1. Account Information
   Make sure the information you provide during registration is accurate and current. You agree to:

• Promptly update your information.

• Not impersonate anyone or misrepresent your affiliation.

• You are automatically enrolled to receive marketing emails and SMS messages, with the option to opt out as described in the Opt-out section.

Betmania may suspend or terminate your account if the provided information is incorrect, outdated, or incomplete.

1. Account Activity
   Betmania.ag is intended solely for personal use. You must ensure your use is lawful and agree not to:

• Use your account for illegal activities, such as money laundering, fraud, or match-fixing.

• Engage in actions that could damage, disable, overburden, or impair our services.

• Interfere with or disrupt our services or networks.

Betmania closely watches account activity. In cases where suspicious behavior is identified, Betmania may restrict or close the account.

1. Prohibited Use of Bots
   To ensure fair play, Betmania prohibits the use of bots, automated systems, or any software that interacts with our services. Accounts found using such methods will have all bets voided and face immediate suspension or termination. We reserve the right to take further legal action.

IV. Deposits and Withdrawals

1. Deposits
   You can easily add funds to your Betmania account using a variety of options, including credit cards, cryptocurrencies, and cash transfers. To protect your account and comply with regulations, we may request verification for deposits. This may involve submitting a photo ID and utility bill. To be eligible for withdrawal, all deposits must be wagered at least once (1x rollover requirement).

2. Withdrawals
   To ensure secure processing of your withdrawal request, we may need to verify your identity. This might involve submitting a photo ID and proof of address (utility bill).

3. Restricted Countries for Deposits and Withdrawals
   While residents of Bermuda, Greenland, Central and South American countries (El Salvador, Guatemala, Nicaragua, Belize, Honduras, Panama, Uruguay, Bolivia, Paraguay, Brazil, Trinidad and Tobago, Colombia, Ecuador, Peru, Argentina, Chile) and some Asian countries (Japan, China, Hong Kong, Macao, Taiwan, Philippines, Vietnam, Singapore, Thailand, Indonesia) can create an account, deposit options are limited to cash transfers only. Credit card and cryptocurrency deposits are not available in these regions.

4. Chargebacks
   Please be aware that disputing a transaction with your credit card company (known as a chargeback) can have consequences. Betmania.ag takes chargebacks seriously and may take the following actions:

• Review the claim: We will thoroughly investigate the disputed transaction.

• Temporary Account Restriction: During the investigation, your account may be temporarily suspended.

• Fund Deduction: If the chargeback is valid, the disputed amount will be deducted from your account balance.

• Administrative Fee: A processing fee may be applied to cover administrative costs associated with the chargeback.

• Potential Account Closure: Repeated chargebacks could lead to permanent account closure.

If you believe a chargeback was filed in error, please contact our customer support team as soon as possible.

V. Opt-out of Marketing Communications

You can control your marketing communication preferences from Betmania.ag. To opt out entirely, simply contact our customer support team at [email protected].  Alternatively, you can unsubscribe using the instructions provided within our emails and SMS messages. Please note that you may still receive essential account-related updates, even after opting out of marketing communications.

VI. Confidentiality

Your security is our priority. Betmania.ag is committed to safeguarding your personal and account information. We utilize advanced security measures to shield your data from unauthorized access.  We only use your information as outlined in our Privacy Policy, which you can review for details on data collection, usage, and protection.  We will never disclose your information to third parties without your consent, unless legally required to do so.

VII. Security

Betmania.ag prioritizes your information security. We use cutting-edge encryption technology to safeguard your personal and financial data throughout transmission and storage. Our security protocols are constantly updated to meet the highest industry standards. While we strive for complete security, no system is foolproof, and you acknowledge using our platform at your own risk. For transparency, all transactions and wagers are kept on record for 90 days. If you have any questions about your information, feel free to contact us at [email protected].

VIII. Responsible Gambling

We believe in safe and enjoyable gambling.  For helpful information and resources to manage your play, visit our Responsible Gambling page. It contains tips for responsible betting and support options if you need them.

IX. Bonuses and Promotions

To ensure a seamless experience and maximize the benefits of our bonus and promotional offerings, Betmania.ag recommends a careful review of the associated terms and conditions before participating.

X. Betting Rules

To ensure a transparent and compliant betting experience, Betmania.ag requires all users to familiarize themselves with our comprehensive betting rules. These rules, accessible on our website, detail the governing terms and conditions for all wagers.

XI. Intellectual Property

The informative content, designs, and media you experience on Betmania.ag, including text, graphics, logos, and software, are all protected by international copyright laws and belong to either Betmania or the providers of such content.  To ensure a fair and creative environment, unauthorized use or reproduction of this material is strictly prohibited.

This includes refraining from modifying, distributing, transmitting, displaying, performing, publishing, licensing, or otherwise creating derivative works, or attempting to transfer or sell any Betmania.ag content.  Obtaining prior written consent is necessary for any use beyond personal enjoyment.

XII. Limitation of Liability

At Betmania.ag, we strive to provide the best possible service. However, we cannot be held legally responsible (to the extent permitted by law) for any unintended consequences arising from your use, or inability to use, our platform. This includes, but is not limited to, potential financial losses, data corruption, or other intangible setbacks, even if we were previously informed of such possibilities. Here's what our limitations cover:

• Any errors or inaccuracies you may encounter within the content.
• Unauthorized access to our servers or your personal information (though we take security very seriously).
• Service interruptions or outages.
• Malicious software (viruses, etc.) introduced by third parties through our platform.
• Losses stemming from content shared or transmitted through our services.

If, for any reason, you're not satisfied with Betmania.ag, your primary recourse is to discontinue using our services.

It's important to note that some legal jurisdictions have regulations regarding limitations on liability. Therefore, the above exclusions may not apply in all cases.

XIII. License to Use

Betmania.ag grants you permission (a license) to use our services for personal enjoyment, not for any business purposes. This permission is limited and can be revoked at any time if you violate these Terms and Conditions. Here's what you agree to in return for this access:

• You will not modify, distribute, or copy our services in any unauthorized way.
• You will use our platform for legitimate purposes only.
• You won't attempt to uncover our software's inner workings.
• You will respect all copyright and ownership notices on our site.
• You cannot use automated tools to extract data for commercial gain.

We reserve the right to terminate your access (revoking the license) if you break these rules.

XIV. Governing Law

These Terms and Conditions operate under the legal framework of Curaçao, and any disagreements stemming from them will be settled in the court system of Curaçao.

XV. Termination

Your access to Betmania.ag is subject to these Terms and Conditions. To ensure a fair and secure environment for everyone, we reserve the right to close your account at any time, without prior notice. Here are some potential reasons for termination:

• Violating our rules: This includes breaking any of the terms you agreed to when signing up.
• Suspicious activity: If we suspect fraud or unauthorized actions on your account.
• Using automated tools: This includes bots or any software that gives you an unfair advantage.
• Harming the platform: This includes any actions that could threaten the fairness or security of Betmania.ag.

If your account is closed, you will no longer be able to use our services. Any bets placed before closure will be honored, unless they violate the terms. We will also return any remaining funds in your account, minus any outstanding fees.

XVI. Changes to Terms

We strive to improve Betmania.ag, and this may involve occasional updates to our Terms and Conditions. These changes will be posted on our website and take effect immediately. By continuing to use our services after the update, you agree to the new terms.

XVII. Contact Information

If you have any questions or need clarification on these Terms and Conditions, don't hesitate to reach out.

• Email: [email protected]
• Phone: 1-888-406-2642

Betmania values and respects the privacy of its visitors and members. The purpose of this policy is to inform you of the way in which we deal with the information provided by you that enables us to effectively manage your relationship with Betmania.ag. Please read this carefully before you provide us with any personal information.

Children's Protection

Betmania does not market to children under the age of 18. And its use is prohibited to anyone under the age of 18.

What Information Does Betmania.ag Collect?

Betmania.ag gathers the details provided by visitors upon registering or initiating transactions and tracking information from navigating our site. Our goal is to use the information you provide us to serve your needs better and to help us improving the quality and usefulness of our site.

We require the following information upon registration:

1. E-mail address
2. Password
3. Date of birth
4. First and last Name
5. Phone number
6. Address including, City, State, Postal Code and Country
7. How did you hear about us.

How Does Betmania.ag Use My Information?

E-mail Addresses

Occasionally we may provide via email new offers, products, services and other useful information that we hope will interest you. In case you do not wish to receive such email, let us know at your earliest convenience.

Updating Your Registration Profile

You may contact our support team 1.888.406.2642 to update your contact information such as phone, address and password. For verification purposes we will require your User Name and Current Password before making any changes to your profile, additional information may be requested.

Cookies

To help us tailor our site to the needs and interests of our visitors, we keep track of the pages visited by our users by placing a small entry in a text file, called a cookie, on your hard drive. The cookie contains an ID number that allows us to track the pages you've visited. We aggregate this data with data on the pages visited by other users to track overall visitor traffic patterns. We use this information to improve our site by making it more responsive to the needs of our users. The help function on most browsers contains information on how to set your browser to notify you before accepting a cookie or to disable cookies entirely.

Browser Level Information

Our Web server automatically collects your IP address when you request pages from our server. Your IP address is a number that is used by computers connected to the Internet to identify your computer so that data (such as the Web pages you request) can be sent to you. We also collect information on the operating system you're running on your computer and the Web browser software you're using to access our site so we can optimize our site for the most popular operating systems and Web browsers. And, because we like to know how you found our site, we keep track of where you came from.

Security

The information we collect from our visitors is stored in databases we control. Physical access to the servers on which we store visitor information is restricted.
We don't share your credit card information with anyone, except as may be necessary to process your transactions. To protect the privacy of your credit card number and other ordering information, we encrypt this information for transit over the Internet using a Secure Sockets Layer ("SSL") connection. However, as effective as modern security practices are, no physical or electronic security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply won't be intercepted while being transmitted over the Internet.

Most Web browsers allow use of an SSL connection. If your browser does not support use of an SSL connection, or if you prefer not to send your credit card number over the Internet, you can contact us via our toll free number at 1.888.889.4368 and we will gladly process your deposit manually.

Disclosure of Information

Betmania does not share or sell any information for purposes of economic gain; however there will be times in which we will have to disclose your personal information to a third party such as:

1. 1. In the event that we receive a valid court order.
2. 2. In order to enforce or apply our Terms and Conditions and other agreements, or to protect our property, this includes but its not limited to exchanging information with other companies and organizations for the purpose of verification, fraud protection and credit risk reduction.
3. 3. In the event that we employ the services of a third party to help us provide our online services, or send promotional items to you.

Our site may from time to time contain links to other web services over which we have no control and therefore we are cannot be responsible for the privacy practices and policies of this sites if you chose to link to them through our site. We strongly encourage our members to read and review the privacy policies of those other sites so you can understand how they collect, use and share your information.

Changes to This Privacy Policy

This privacy policy adjusts to the evolving web environment, thus is subject to change; at which moment the new policy will be posted immediately. The use of Betmania and our services constitutes an agreement to solve any dispute over privacy by the then-current version of the Online Privacy Policy and Visitor Agreement. We will notify you of any changes affecting the use of personally identifiable information differently from what was stated at the time it was collected, giving you the option to decline the proposed use.

Mobile Phone Numbers

As with e-mail address, it is our interest to benefit you via SMS with new offers as well as important products and services of high interest. Nevertheless, if you find this useful information unsuitable to your needs, let us know that you would rather not receive such messages or offers at your earliest convenience.

The following information covers Collusion, Fraud, Criminal Activity as it applies to Betmania and its customers.

If we have sensible grounds to believe that you are involved in collusion, fraud, or Criminal Activity, we reserve the right to interrupt your account pending examination. We also reserve the right to refuse the whole or part of your account balance and/or close your account forever.  We standby the right to recuperate from Your Account the amount of any pay-outs, bonuses or winnings which have been exaggerated by any of the following activities which includes:

You have been linked with any form of collusion, cheating, unfair or deceitful practice, or otherwise any other criminal activity.

On any bet placed or game played, you have increased an unfair lead over us on that bet or game via the use of collusive or duplicitous practice, or any cheating.

We become aware that you have been found guilty of deceitful or collusive conduct at another online gaming business as a result of collusion, cheating or fraud including charge-backs, or any criminal activities that we deem harmful to our establishment.

We become conscious that you have "charged back" or denied any of the purchases or deposits that you have made to your account.

The basis of account postponement or interference can be strong-minded and confirmed by management via current cheating and collusion uncovering practices and software which are used in the gambling and gaming industry at the pertinent time and are defined as follows:

Fraudulent practice is defined as use by you or any other person contributing in any activity using the same account as you via the use of a stolen, cloned or otherwise illegal credit or debit card to fund said account.

Criminal activity is distinctly defined as money laundering and or the pursuit of any other legally disciplinary offense.

Unfair advantage is defined as the abuse of a fault, loophole, or error in any of our existing software. This is also included in the use of computerized players also known as 'bots'(Robots, or Spiders).

Collusion is defined as the use of multiple accounts to gain an unfair benefit over the software and/or over the envisioned rules and limits per account as connected to our listed terms and conditions. This includes the use of beards and movers as a medium of placing wagers or any other use of our existing software.

We will thoroughly examine any case in which we believe the presence of any component of Collusion, Cheating, Fraud, or Illegal activities. We shall finish any inquiries in a timely manner. We will use all sensible activities to guarantee that we exercise our rights in a manner which is fair to you and to our other customers. In some cases these investigations may occur after we have originally postponed your account and/or withdrawn the balance of your account. In these cases the account in question will remain closed pendent the result and accomplishment of any essential investigation.

We standby the right to inform our business units, processing companies, electronic payment providers or other financial institutions we use any information to include your identity and of any alleged unlawful, fraudulent or inappropriate activity.

1. You may deposit funds into your account at any time; certain methods such as e-wallets and credit cards are available 24/7 though our online cashier while others such as person to person transfers are only available from 10:00 AM EST to 10:00 PM EST. For more information please contact our customer service department 1-888-406-2642.
2. All deposits are subject to management approval, Betmania.ag reserves the right to accept, deny or reverse any deposit.
3. The use of credit cards, as well as any of our e-wallet solutions and other electronic payment methods is restricted to one account, meaning the same credit card number, bank account or e-wallet account cannot be used by more than 1 client.
4. Credit cards or e-wallet accounts must be in the name registered in the account with Betmania.ag. In the event that the customer wishes to use a card or e-wallet account that is not in their name, the deposit must first be approved by management and proper documentation of card or e-wallet holder must be on file.
5. Deposit limits vary depending on the method used, any limit increase must be approved by management and Betmania.ag reserves the right to request sufficient documentation from any customer to validate the identity of the client before any limits are increased.
6. Providing such documentation will not guarantee any increase in the deposit limits.
7. Deposit options may vary depending on your location, for a complete list of deposit options please refer to our Banking Section or contact our support team via live chat, phone at 1-888-406-2642. or via email at [email protected].
8. Any member found to be committing fraud of any kind with credit cards or any other electronic payment method will be subject to criminal and/or civil prosecution.
9. All winnings resulting from the illicit use of credit cards or any other electronic payment method will be automatically forfeited.
10. The descriptor on your credit card billing statement may vary from one transaction to the next as we use different processing companies. If you are unsure about a charge reflected on your statement please contact our security department to inquire about the charge [email protected]
11. Credit card deposits as well as some e-wallet solutions are subject to a 21 business day hold before any payout can be processed and proper documentation will be required.
12. Currently the default currency in our cashier is USD, if your account is in a different currency you must contact our customer service department prior to any deposit to receive the proper instructions.
13. Deposits that are not processed through our cashier will not be credited automatically; it is the responsibility of the customer to contact our customer service department in order to inform them of the deposit to ensure it is credited in a timely manner.
14. Betmania.ag is not responsible for deposits not notified to its customer service department.
15. In the event funds are credited to a customer's account in error, it is incumbent upon the customer to notify Betmania.ag of aforesaid error without delay. For accounts with negative balances, Betmania.ag reserves the right to cancel any pending plays, whether placed with funds resulting from the error or not.
16. In the event of delays due to transaction errors or third party processing delays Betmania.ag cannot not be held liable for any wagers missed due to the delay.
17. Fees incurred for sending funds will be reimbursed on deposits of $300 or more, in the form of free play credits.
18. Betmania.ag is not liable for any fees incurred in the funding of e-wallet accounts or the transfer fees charged by the e-wallet company.
19. Betmania.ag will not be liable for any additional fees charged by the members banking institution such as but no limited to; cash advance fees, international processing or currency fees, over draft fees or administrative banking fees.
20. Betmania.ag relies on the service of third party processors and cannot be held liable for any failure on their part.
21. The availability of deposit methods are subject to change without prior notice.
22. The house deposit rules will supersede any verbal or written offering of any employee of Betmania.ag.
23. Online Gaming activities may be restricted in some jurisdictions to government owned and managed lotteries, sports and horse wagering and may not be permitted in some cases. It is the sole responsibility of each customer to inform themselves of their local laws before funding their accounts.

1. Payout requests are accepted Monday through Friday between the hours of 8:00 AM and 2:00 PM EST.
2. Deposits made with Visa Card are subject to a 10 business day hold and documents including a signed authorization form, a copy of a valid photo ID, and copies of the front and back of the credit or debit card will be required. Contact customer service for further details at 1-888-406-2642.
3. Withdrawals will only be processed in the name of the account holder, in the event that a client cannot receive the funds in his/her name a written signed authorization must be received with the name of the person to whom the payout is endorsed, in addition to this a valid photo id of the account holder must accompany the authorization form.
4. All withdrawal requests must be placed directly with a customer service representative either by phone or live chat. E-mail withdrawal requests will not be honored.
5. Customer must provide account number and password at the time of a withdrawal in order for our staff to accept the request. Failure to provide these or incorrect information provided will result in the denial of the request.
6. All requirements including rollover’s, play though periods and required documentation must be completed or received before a withdrawal can be processed.
7. All payout requests must undergo an internal due process and pass several stages of management approval before processing. The submission of a request by a customer service representative on behalf of the customer does not guarantee management approval.
8. All payouts are subject to the funds being available in the account at the time the withdrawal is being processed; if funds are not available the withdrawal request will be cancelled.
9. Betmania.ag reserves the right to request proper documentation such as valid photo id, utility bills and copies of credit cards before processing a withdrawal. Failure to comply with this will result in the cancellation of the request.
10. Before a member requests a payout it is their sole responsibility to ensure that all personal information including physical mailing address, phone number and email address are updated and correct in our system, in the event that redirect or re-send of a payment due to an incorrect address it will be the clients responsibility to assume the administrative fee of minimum $50.
11. Processing of person to person transfer requests may take up to 72 hours depending on processor availability.
12. Although we strive to process payouts as quickly as possible, some methods may take longer to process due to transfer procedures and any payout may take up to 10 to 14 business days to be processed.
13. Depending on the deposit method some payout requests may be subject to additional holding periods.
14. On occasions we have to process your request via another method than the one originally requested, in the event that the method is changed we will notify you.
15. Payout requests may be cancelled or modified prior to them being processed, once the payout has been processed no changes are allowed, in the event that a payout is cancelled at the customer’s request, any fees charged will not be reimbursed.
16. Withdrawal methods, limits and fees are subject to change without prior notification.
17. Non cashable bonuses will be reversed at the time of a withdrawal.
18. In order to receive a free check payout, the account must be active for at least 30 days, client must leave a minimum of 20% of their available balance in the account, no payout via any method in the past 30 days and must have consistent account activity.
19. The free check payout is available for recreational players only. If an account has been flagged as being a non-recreational player based on the wagering activity or any other reason, management reserves the right to revoke the free payout offering at any time without prior notification.
20. Betmania.ag reserves the right to deny, reverse or hold any withdrawal request if fraud is suspected either pertaining to the deposit or the account activity.
21. Maximum withdrawal allowed per account in a 7 day period regardless of the method is $4000 USD or its equivalent in the account currency, no amount over this will be processed in any 7 day period.
22. The Betmania.ag management reserves the right to lower the maximum payout amount for any customer at any time.
23. The house withdrawal rules will have precedence over any verbal or written offering by any employee of the company.

At Betmania, we are dedicated to providing a safe and enjoyable betting experience for all our customers. As a prominent sportsbook and casino platform, we recognize the importance of promoting responsible gambling and ensuring our services are used in a controlled and enjoyable manner. Gambling should be viewed as a form of entertainment, not a means to make money. While the majority of our customers enjoy our products responsibly, we understand that gambling can become problematic for some individuals.

Our goal is to empower you to make informed decisions about your gambling activities and offer support to those who may be at risk of developing gambling-related issues. To achieve this, we have implemented a comprehensive responsible gambling policy that includes a variety of online resources and support options. We believe that responsible gambling is a shared responsibility between Betmania and our customers. By working together, we can ensure that gambling remains a fun and enjoyable activity for everyone. Below, you will find a detailed breakdown of our responsible gambling measures and the resources available to help you manage your gambling activities effectively.

I. Our Commitment

Awareness

While we don't provide educational materials directly, we recommend these reputable sources for help and information:

• Responsible Gambling Council (hyperlink to: https://www.responsiblegambling.org/)
• Gambling Therapy (hyperlink to: https://www.gamblingtherapy.org/)
• National Center for Responsible Gambling (NCRG) (hyperlink to: https://www.ncpgambling.org/)
• International Center for Responsible Gaming (hyperlink to: https://www.icrg.org/)

Legal Compliance

We strictly adhere to all relevant laws and regulations for responsible gambling in the areas we operate.

Underage Gambling Prevention

We have stringent age verification procedures to ensure all customers are of legal gambling age. We do not accept customers under the age of 18 (or the legal age in their jurisdiction).

II. Recommendations for Responsible Gambling at Betmania

• Set Limits: Decide on a budget and time limit before you start playing.
• Track Your Activity: Regularly check your gaming history to monitor your spending and time on our platform.
• Balance is Key: Ensure gambling doesn't affect your responsibilities.
• Don't Chase Losses: Avoid trying to win back lost money by betting more.
• Take Breaks: Step away from gambling regularly to clear your head and maintain objectivity.

III. Self-Exclusion

If you think you might have a gambling problem, we offer self-exclusion. This option blocks you from accessing your Betmania account for a predetermined period. To activate self-exclusion, contact our support team at [email protected].

IV. Self-Assessment Tools

Here are some tools to help you assess your gambling habits:

• GamCare Self-Assessment Tool (hyperlink to: https://www.icrg.org/)
• BeGambleAware Self-Assessment Quiz (hyperlink to: https://www.begambleaware.org/self-assessment-tool)
• Responsible Gambling Council Self-Assessment Quiz (hyperlink to: https://www.responsiblegambling.org/for-the-public/safer-play/self-assessment-quiz/)
• Gambling Help Online Self-Assessments (hyperlink to: https://www.gamblinghelponline.org.au/tools-resources/self-assessments?language_content_entity=en)

V. Organizations for Assistance

If you or someone you know needs help with problem gambling, please contact these organizations:

• National Council on Problem Gambling (hyperlink to: https://www.ncpgambling.org/)
• Gamblers Anonymous (hyperlink to: https://www.gamblersanonymous.org/ga/locations)

VI. Policy Review

Our responsible gambling policy is regularly reviewed to ensure it remains effective and up-to-date with the latest industry standards and practices.

VII. Contact Information

If you have any questions or need assistance regarding responsible gambling, please contact our support team at [email protected].

We are here to help and support you in maintaining a healthy and enjoyable gambling experience. Thank you for choosing Betmania.

Introduction

BetMania.ag, operated by INTERNATIONAL RADICAL INVESTMENT SOCIEDAD ANONIMA (hereinafter referred to as "BetMania"), is dedicated to preventing money laundering and terrorist financing activities by adhering to applicable laws and regulations. This policy outlines BetMania’s commitment to implementing effective measures for detecting, preventing, and reporting suspicious activities.

Legal and Regulatory Framework

BetMania operates under the laws of Costa Rica and is licensed in Curaçao under Licence GLH-OCCHKTW0703302016 issued by Gaming Services Provider N.V. BetMania strictly complies with AML regulations and guidelines established by these jurisdictions, as well as international standards.

Appointment of AML Compliance Officer

BetMania has designated an AML Compliance Officer responsible for overseeing the implementation of this policy, ensuring adherence to relevant regulations, and continuously assessing the effectiveness of AML procedures.

Customer Due Diligence (CDD)

• Identification and Verification: BetMania conducts thorough CDD on all customers to verify their identity using reliable sources. This includes obtaining and verifying identification documents such as passports or national ID cards to ensure accuracy.
• Enhanced Due Diligence (EDD): Enhanced due diligence is conducted for higher-risk customers, including politically exposed persons (PEPs) and those from high-risk jurisdictions. Additional information and senior management approval are required before establishing business relationships.
• Ongoing Monitoring: BetMania continually monitors customer transactions and account activities to detect any unusual or suspicious patterns indicative of potential money laundering or terrorist financing activities.

Reporting of Suspicious Activity

• Internal Reporting: Employees of BetMania are mandated to promptly report any suspicious transactions or activities to the designated AML Compliance Officer upon identification.
• External Reporting: BetMania is committed to filing SARs with relevant authorities as required by law and cooperating fully with law enforcement agencies during investigations related to money laundering or terrorist financing.

Record Keeping

BetMania maintains comprehensive records of all transactions, customer identification and verification documents, and SARs for the period stipulated by applicable laws and regulations.

Employee Training

Regular training is provided to all BetMania employees to ensure they are well-informed about identifying and managing transactions and activities that may indicate money laundering or terrorist financing. Training programs are updated regularly to align with current legal requirements and best practices in the industry.

Risk Assessment and Management

• Risk Assessment: BetMania conducts periodic assessments to identify and evaluate the risks associated with money laundering and terrorist financing in its business operations. Factors considered include customer profiles, transaction volumes, geographical locations, and types of services offered.
• Risk Mitigation: Based on the risk assessment findings, BetMania implements risk-based controls and mitigation measures, including:
  1. Enhanced Transaction Monitoring: Using automated systems to monitor transactions in real-time to detect suspicious patterns or behaviors.
  2. Transaction Limits and Controls: Setting transaction limits based on customer risk profiles and subjecting transactions exceeding predetermined thresholds to enhanced scrutiny.
  3. Enhanced Due Diligence: Implementing additional due diligence measures for high-risk customers, including more rigorous verification processes and ongoing monitoring.
  4. Suspicious Activity Reporting: Establishing clear procedures for promptly reporting suspicious activities both internally and externally to relevant authorities.

Definition of Money Laundering

Money laundering involves criminals disguising the origins of illegally obtained money through complex financial transactions to make it appear as though the money has been legitimately acquired.

Compliance Review

The AML Compliance Officer conducts regular reviews of BetMania’s AML Policy and procedures to assess their effectiveness and makes necessary updates or improvements as required.

Conclusion

BetMania is dedicated to maintaining a robust AML compliance framework to protect its operations and contribute to global efforts against financial crimes. This AML Policy undergoes periodic review and updates to ensure compliance with evolving regulatory requirements and industry standards.

At Betmania.ag, safeguarding the security and legitimacy of our platform is our top priority and guiding principle. We understand the critical importance of maintaining a trustworthy environment for all our users. To achieve this goal effectively, we have implemented a comprehensive and rigorous Know Your Customer (KYC) policy. This policy is meticulously designed to encompass all customers who engage in depositing funds or requesting withdrawals. By adhering to stringent regulatory standards and proactively preventing fraudulent activities, our KYC policy plays a pivotal role in creating a safe and secure environment where every user can confidently participate in our offerings. Our commitment to these principles underscores our dedication to maintaining the highest standards of integrity and transparency across all aspects of our operations at Betmania.ag.

KYC Procedures:

• Required Documentation:
  • Government-Issued Photo ID: Customers must provide a clear copy of a valid government-issued photo identification document such as a passport, driver's license, or national ID card.
  • Selfie with ID: Alongside the photo ID, customers are required to submit a selfie holding the provided ID document. This step is crucial to verify the authenticity of the ID and confirm it belongs to the customer.
  • Proof of Address: A recent utility bill, bank statement, or any official document showing the customer's name and address. The document should be dated within the last three months.
  • Additional Documentation: Betmania.ag reserves the right to request additional documents if needed to verify the customer's identity or address.

• Submission of Documents:
  • Customers are requested to submit all required documents via email to: [email protected].

• Verification Process:
  • Upon receipt of the documents, our dedicated verification team will review and authenticate the information provided. Typically, the verification process is completed within 24 hours. Customers will receive an email notification once their verification is finalized or if further information is required.

• Privacy and Security:
  • Betmania.ag prioritizes the confidentiality and security of all customer information. All submitted documents and personal data are handled with the utmost care and stored securely in accordance with applicable data protection regulations.

• Consequences of Non-Compliance:
  • Failure to comply with the KYC requirements may lead to the suspension or closure of the customer's account. Betmania.ag reserves the right to refuse transactions or services if the provided documents do not meet our verification standards.

• Contact Information:
  • For any inquiries or assistance regarding the KYC process, customers can reach our support team via email at: [email protected].

Betmania.ag reserves the right to periodically revise this KYC policy to align with evolving regulatory requirements and bolster our security protocols. These updates may also incorporate enhancements to our operational processes aimed at improving customer service. We are dedicated to promptly informing all users of any significant revisions to the KYC policy via email or by posting updates on our website. It is important for customers to review these updates regularly to stay informed about any changes that may impact their account activities. Your ongoing cooperation and adherence to the updated KYC procedures are essential in upholding the integrity and security of our platform. We appreciate your understanding and cooperation as we continue our commitment to maintaining a secure and compliant environment at Betmania.ag.